status of case number

[Jordan921]

i need an update on case number [edit]

[Mans]

@Jordan921 

Hello,

Unfortunately, the HP support community does not allow us to help you with your BIOS password.  The only solution is to contact HP and, if necessary, contact them several times to complete your case.

Rules of Participation No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

I recommend that you get on Contact HP from your country or region.

The only solution HP will propose is to replace the system board to solve the BIOS password problem requested at computer startup.
For more information, please go to Forgotten or Lost BIOS Password.

Please do not hesitate to contact us in case of need.

Best regards,

[Dragon-Fur]

@Jordan921 

Apologies for jumping in unannounced.

HP Repair / Repair Status

 HP Support virtual repair center

 HP Repair – Check Service Order Status

Requires Service Order number / Serial number

Reminder

Do NOT post private information in the HP Community, including serial numbers, full names, phone numbers, case numbers, addresses, private photos, or other identifying details.

What?

We cannot make use of any private information – we are not HP Support.

Others, not so nice, are always waiting to gather what is posted at public websites.

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