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- stuck on manual feed

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12-11-2020 03:18 PM
I was going to resolve to never buy a HP printer again but in my searches I see the same complaint from owners of Brother printers and I am sure others.,
The printer decides to to all of a sudden to only allow "manual feed." I have tried resetting to auto, I have tried to reset to tray 2. Nothing. I have uninstalled and reinstalled my drivers about 10 times. Trying HP help is about useless. Why don't they want to stand by their products even out of warranty, which was good for what maybe 3 months? Why can't anyone give me a permanent solution to this problem that obviously happens in a lot of printers. Is it something in the registry? I am using Windows 10, 64
12-22-2020 11:57 AM
Welcome to HP Support
I understand your concerns and frustration
Try updating the printer Firmware and let me know if that helps
Link: https://support.hp.com/in-en/document/c02919168
Keep me posted
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee