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HP Recommended
LaserJet Pro M252dw
Microsoft Windows 10 (64-bit)

I was going to resolve to never buy a HP printer again but in my searches I see the same complaint from owners of Brother printers and I am sure others.,

 

The printer decides to to all of a sudden to only allow "manual feed."  I have tried resetting to auto, I have tried to reset to tray 2. Nothing. I have uninstalled and reinstalled my drivers about 10 times. Trying HP help is about useless. Why don't they want to stand by their products even out of warranty, which was good for what maybe 3 months? Why can't anyone give me a permanent solution to this problem that  obviously happens in a lot of printers. Is it something in the registry?  I am using Windows 10, 64

3 REPLIES 3
HP Recommended

Yes, I have used the scan doctor

HP Recommended

@brodennismoses

 

Welcome to HP Support

 

I understand your concerns and frustration
 

Try updating the printer Firmware and let me know if that helps

 

Link: https://support.hp.com/in-en/document/c02919168

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

HP Recommended

I had to pay an I T guy to find out it is a quirk in Word Perfect. But does happen a lot and in a lot of printers.

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