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Featured blog article:

‎09-30-2026 02:25 AM - edited ‎09-30-2026 02:28 AM

HP Recommended
Product: HP ZBook 8 G2i 14 inch Mobile Workstation PC (C75Z0AV)
Operating System: Microsoft Windows 11

Had a windows OS update today and after that the sure click chromium browser on my hp laptop is not working. Though the icon is blue in colours none of the website are opening. Screen is blank. Tried reset, nothing works. How to see it working again. Please advise

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5 REPLIES 5

‎09-30-2026 05:19 AM

HP Recommended

Try this:

  1. Go to Settings → Apps → Installed apps.
  2. Find HP Sure Click, HP Wolf Security, or HP Sure Click Enterprise.
  3. Open the three-dot menu beside it and choose Modify or Advanced options.
  4. Select Repair, if it is offered.
  5. Restart the laptop and launch the blue Sure Click browser again.
  6. Now check. 
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‎10-02-2026 07:24 AM

HP Recommended

Thanks for your advice. "Repair" option is not available. UNINSTALL only available.hp UNINSTALL Option 2026-10-02 185325.png

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‎10-02-2026 07:27 AM

HP Recommended

Then reinstall it from here:

https://support.hp.com/in-en/drivers/hp-zbook-8-g2i-14-inch-mobile-workstation-pc/model/2103452263

 

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‎10-02-2026 08:00 AM

HP Recommended

The software app for "hp sureclick browser" is not available. Fed up with hp that to navigate and find resources on their website is such a pain. Paying premium service for the laptop but service support is pathetic. When will hp learn to provide an easy path for customers?

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‎10-02-2026 08:27 AM

HP Recommended

If it's your personal laptop then Uninstall hp wolf security and then reinstall it from this link:

https://ftp.hp.com/pub/softpaq/sp173501-174000/sp173672.exe

Now, restart and check. 

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