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smiles3
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Message 1 of 3
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unable to open new laptop

HP Recommended
BU W/K PHTM 17z-ca200

Just received my new laptop and am unable open - how do I do this?

 

Smiles3

 

2 REPLIES 2
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 3
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@smiles3 Welcome to HP Community!

 

I understand that you are unable to open the laptop.

 

Please explain the issue in detail. If possible please provide the pictures. 

 

So, that we can understand better and provide you correct solutions.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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praveen196
HP Support Agent
HP Support Agent
10,488 10,491 476 750
Message 3 of 3
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@smiles3 

 

  

I did not hear back from you yet. 

  

Cheers 🙂 

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