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chatlovely
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Message 1 of 4
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unlock mpm to capture mud

HP Recommended
zbook 14 g2
Microsoft Windows 7 (64-bit)

Hi , i bought a stock Zbook 14 G2 . that have not any password on bios and i can edit my bios setting . but i have a problem

after turn on laptop that show a message with a countdown from 10 to 0 with this message :

"The Embedded Controller MUD data is not valid while MPM is locked. Please Unlock MPM,and lock again to capture valid MUD data ."

i search google and hp forum and find a solution with SMC.bin file . but i don't have any smc file ! 

i know that smc file is related product device and uuid . 

can anyone show me a final solution to capture MUD and fix my problem ?

3 REPLIES 3
TryToDoMybest
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Message 2 of 4
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HP Recommended

Hello

 

did you try to update BIOS version ?

or force the reflash of same version ?

 

bye

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chatlovely
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yes i update to last version bios version with download last version in download center of zbook 14 g2 in hp site .

also i reupdate last version again . message tell me to unlock MPM for capture mud and then lock again . but i have no access to unlock mpm because i need smc.bin file .

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TryToDoMybest
Level 8
829 820 81 166
Message 4 of 4
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HP Recommended

 

In the past HP was providing SMC.bin file just ot be able to clean BIOS password.

I don't know if it was possible to unlock MPM using a SMC.bin file.

 if you didn't it yet do

  1. "Apply Factor yDefault Setting"in MAIN menu
  2. and "Restore Security settings oi Factory defaults" , in Security Menu

if those two actions doesn't help, I have no idea then tell you to call HP Support in your country, I guess your computer is still in warrenty.

 

bye

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