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05-01-2020 09:56 AM
Hi , i bought a stock Zbook 14 G2 . that have not any password on bios and i can edit my bios setting . but i have a problem
after turn on laptop that show a message with a countdown from 10 to 0 with this message :
"The Embedded Controller MUD data is not valid while MPM is locked. Please Unlock MPM,and lock again to capture valid MUD data ."
i search google and hp forum and find a solution with SMC.bin file . but i don't have any smc file !
i know that smc file is related product device and uuid .
can anyone show me a final solution to capture MUD and fix my problem ?
05-02-2020 11:37 AM
yes i update to last version bios version with download last version in download center of zbook 14 g2 in hp site .
also i reupdate last version again . message tell me to unlock MPM for capture mud and then lock again . but i have no access to unlock mpm because i need smc.bin file .
05-02-2020 11:50 AM
In the past HP was providing SMC.bin file just ot be able to clean BIOS password.
I don't know if it was possible to unlock MPM using a SMC.bin file.
if you didn't it yet do
- "Apply Factor yDefault Setting"in MAIN menu
- and "Restore Security settings oi Factory defaults" , in Security Menu
if those two actions doesn't help, I have no idea then tell you to call HP Support in your country, I guess your computer is still in warrenty.
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