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‎07-22-2021 01:53 AM

HP Recommended
Product: HP ZBook Fury 17 G7 Mobile Workstation
Operating System: Microsoft Windows 10 (64-bit)
Anglais
 
 
 
 
Hello,
I added ram sticks in the computer but then I got an error starting the computer.
The problem persists even when removing the aforementioned ram sticks.
The error is: recovery sure start.
Sure start has detected an unauthorized intusion in the HP system firmware running outside of main memory.
in windows system events i have in sure start the following warning:Sure start 'HP firmware Runtime intrusion- detection' has detected an unauthorized attempt to modify HP runtime firmwareor disable HP firmware protections mechanism
Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-23-2021 01:54 AM

HP Recommended 
I have found the solution to this problem.
The SM bus driver was incorrectly installed. You have to choose the Intel driver and not the HP one.
I no longer have the error on startup.
 

View solution in original post

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3 REPLIES 3

‎07-22-2021 03:39 AM

HP Recommended

Hi,

Is the BIOS of the machine up to date?

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-zbook-fury-17-g7-mobile-workstation/34...

 

Let us know,

David

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‎07-22-2021 08:13 AM

HP Recommended

Yes  the BIOS of the machine is up to date

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‎07-23-2021 01:54 AM

HP Recommended 
I have found the solution to this problem.
The SM bus driver was incorrectly installed. You have to choose the Intel driver and not the HP one.
I no longer have the error on startup.
 
Was this reply helpful? Yes No
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