Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-14-2022 12:46 AM

HP Recommended
Product: HP ZBook Studio 16 inch G9 Mobile Workstation PC IDS Base Model
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I got a new Zbook Studio G9. One thing that puzzles me is, that the device is not going to sleep when plugged into power.

 

If on battery, I close the lid or choose sleep from the start menu, it goes to sleep without issue.

 

If plugged in, screens go black, but fans stay on and the system is still using ~15W of power  ... way too much for sleep state.

 

My current workarounds are:

 

- remove power cord before putting system to sleep

- use hibernate instead of sleep ... which takes unreasonably long to wake up

 

I ran HP HW diagnostic tool, without any error indication. I also looked through the relevant Windows settings, that various articles suggest ... but cannot see any issue there.

 

Anyone sees a similar issues and figured a solution ?

 

Best Regards

Stephan

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.