• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎09-13-2023 12:10 AM

HP Recommended
Product: HP ProDesk 600 G2 Microtower PC

help my PC just died and I don't know much about computers but it gives me 3 long beeps and 2 short beeps and a red led flashing, I don't remember touching anything it just died infront of me

Category:
2 REPLIES 2

‎09-13-2023 06:48 AM

HP Recommended

Hi:

 

According to the link below, your PC has a problem with the memory.

 

HP Desktop PCs - Computer beeps or a light blinks during startup | HP® Customer Support

 

Follow the troubleshooting steps under that beep/blink code section.

 

Below is the link to the service manual where you can find the memory removal and replacement procedure.

 

Maintenance and Service Guide HP ProDesk 600 G2 Microtower Business PC

Was this reply helpful? Yes No

‎09-13-2023 06:51 AM

HP Recommended
Three long beeps followed by two short beeps is a memory initialization error. This means that the memory has failed.
 
you can try removing ram and inserting just one module at a time in dimm slot 1till you find the bad one
 
see page(s) 24 - 26
 
 
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.