928-Fatal PCIe error

[asukumari]

I installed a PCIe card from National Instruments that will be used to communicate with hardware. Regardless of what card I use, everytime I try to use the PCIe card to communicate with something the Workstation restarts and shows the error message:

928-Fatal PCIe error. PCIe Poisoned TLP error detected on Slot 114. B:30 D:2 F:0

Press ENTER to continue

The following steps were done in order to troubleshoot if the card is the problem:

1. check if the PCIe card is seated properly in the x8 slot, it was.

2. Second, I transferred the card to x16 slot and still the same error.

3. Use the card on a different PC and it works fine.

Please advise how to proceed.

Thanks - asukumari

[DGroves]

there is very little you can do,....unless the card has onboard firmware that can be updated it appears that this card is not compatable with your workstation

"PCIe Poisoned TLP error"  this is a PCI-E Transaction Layer error and there is nothing you can do about this error 

you will have to try another venders or perhaps a diffrent card model from this vendor

is this a IEEE interface card?

[asukumari]

No this is a PXIe, x8, MXI-Express Interface, PXI Remote Control Module card.

I think it could be because of this, from the manual of PXIe-8381:

the PXIe-8381 and PCIe-8381 support the transmission of data over eight lanes using PCI Express 2.0, otherwise known as Gen2 x8

How can I find out the version/revision of PCIe slot on HP workstation motherboard? If it is  PCIe 3.0; is it possible to change it to PCIe 2.0 and check again? Because I believe Windows  10  automatically assigns it PCIe 3.0/Auto.

[DGroves]

no, the number of pci-e lanes is not a issue as long as you have the card installed in a working x8 or better slot

if you install the card in a x4 slot this might be the cause of your bus errors

i have a z820 and i need to have a second cpu installed to enable 2 of the pci-e slots

PCIe x16 Gen3 Slots (3rd 4th Slot available ONLY when 2nd CPU is installed)

the z840 dalso has this limitation, so you need to make sure the card you are using is installed in  a working x8 slot

in a single cpu setup the z840 only has slot #6 available for this card

slots1/5/7 are either x1 or x4   (slots 3, 4 if sec cpu installed are x8/x16)

please read the attached PDF link for slot  usage

http://h20195.www2.hp.com/v2/getpdf.aspx/4aa5-4045enw.pdf 

[Nev_Smith]

Hiya, The link to the PDF (last reply before mine)  is no longer valid -- do you have an updated link or title of the PDF on slot usage so I can search for it?

I'm getting the same error, but it is from slot 6 (the PCI slot).  I'm using a PCI sound card in conjunciton with a PCIe Sound card and all is well until I start to give it a bit of load as a test.  Funny, but when I looked up Poisioned TLP online, it classes it as a recoverable error - What I see is my z440 will freeze and reboot to be stuck on the POST error, which I class as fatal, not recoverable!  

Might I be missing out on some BIOS setting to make it compatible with a 32 bit PCI card? (does anyone know for sure?)  Or is this likely a hardware issue?  I've tried the same thing on a few z440s with differnt cards of the same model and am getting the same result, but want to avoid having to order 20+ addiitonal cards (£9,500 extra) for my estate wide Win10 upgrade project.

Cheers in advance,

Nev

[DGroves]

running dual sound cards in a system requires a very specific configuration.

you must use approved  (IE-tested) motherboards and OS's and use the specific sound cards/snd chips listed along with specific drivers that work with the application (which also has to support dual snd card use)

if you change any of the above you may have issues, and the best place to get help with you non standard configuration is  on one of the web sites that cater to sound production

in general, the answer for most people is that they should not try to run dual sound cards

a nice general description on this can be found here:

https://www.soundonsound.com/sound-advice/q-can-use-three-different-soundcards-same-time