• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Microsoft Windows 10 (32-bit)

IMG_20201229_235915.jpg

Really need help trying to fix this error. Pc starts to sound like jet engine and turns off randomly. 

3 REPLIES 3
HP Recommended

and another poorly posted request..........no computer model no details of what the error says

 

not much help can be given due to the lack of details link to pic will not be visible till hp mod releases it

 

you should read the posts in this link, and then is necessary repost with details, and one other thing windows 10 32 bit is not really recommended for any workstation from the z820 up if possible please upgrade to a 64 bit OS

 

https://h30434.www3.hp.com/t5/Business-PCs-Workstations-and-Point-of-Sale-Systems/928-fatal-pcie-err...

HP Recommended

Sorry was writing this while panicing.

It is a Z4 G4 wokstation and it has a intel core i9 7980XE with a 2080 TI GPU. It happens everytime i am running games. The PC suddenly become loud and turns off and then this screen shows up. I have updated bios and even switched the slot the gpu sits in. It is a 928 Fatal Pcie error.

HP Recommended

which power supply is installed? the stock 750 watt one or the upgraded 1000 watt one

 

the 2080TI pulls around 250/280 watts and that's over the HP recommended wattage for a video card on the stock supply for most g4 z4 configured systems

 

https://support.hp.com/us-en/document/c05846113#AbT3

 

for a comparison, the HP offered NVIDIA Quadro RTX 8000 card draws just under 300 watts and hp strongly recommends the 1000 W chassis if you plan on packing the system with dual cpu's lots of ram and several drives

 

the 750 W chassis can power a 2080TI if low power cpu's are used and about half of the ram slots or less are filled and just two HD's are installed

 

note that you can not just install the upgraded power supply in a 750 watt system, you also need to replace the graphics wiring harness cable with the 1000 watt chassis cable which has more  AUX GPU connectors

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.