• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎08-29-2023 09:19 AM

HP Recommended
Product: HP t640 Thin Client (5RL92AV)
Operating System: Microsoft Windows Server 2019

Hi all,

 

After upgrading HP Device Manager to 5.0.10 version, I cannot deploy our custom image to thin clients.

 

Here's the task log contents:

 

2023-08-29 17:07:39 [Error code: 1065984] [Module: Agent] [Category: Disk input/output]
2023-08-29 17:07:39 [Error Details]: Deploy image using repository Master Repository.
Failed to download unimore-img-20230207.ibr from /Repository/Images/Deploy UniMORE Image 2023-02-07.
Failed to execute DeployImage task.
ErrorCode: 1065984, Error Info: ..\..\Task\wins\ImageTask_XPE.cpp@355: Failed to handle nic driver.
..\..\Task\wins\ImageTask_XPE.cpp@2543: Failed to get the network adapter drivers or the device used a wireless network.
..\..\Task\wins\ImageTask_XPE.cpp@1543: The directory C:\winpe\nic_drivers doesn't exist.
2023-08-29 17:07:39 Failed to execute common task.
2023-08-29 17:07:39 ErrorCode: 1065984

 

Any hints?

 

Massimo

Category:
1 REPLY 1

‎08-30-2023 07:06 AM

HP Recommended

Reverting to HPDM 5.0.7 solves the problem.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.