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- Agent rejected the task. Authentication failure on HPDM Gate...

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03-21-2023 12:30 PM
Product: HP t420 Thin Client
Good afternoon,
I have a problem when I try to update the agent on the T.Client T420 or send an image, I get an error "Agent rejected the task due to authentication error on HPDM Gateway".
The Thin Clients have agent version 4.7 and the HPDM server has version 5.0.9.
Thank you very much in advance.
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