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‎07-02-2022 05:49 AM

HP Recommended
Product: HP EliteOne 800 G6 24 All-in-One PC (9JE93AV)
Operating System: Microsoft Windows 11

Keep getting the below since the biometrics stopped working. It worked OK in Win 10 when bought recently then I upgraded to Win 11 and it kept working for a while. I suspect an update has caused this to occur?

SydG_0-1656762278905.png

The driver is the latest version and I have tried the usual Updating, Disabling and Uninstalling to no avail. The driver is said to be working properly. Hence, I think it may be a Win 11 issue.  Any assistance from someone who has seen/solved this issue would be appreciated. Cheers.

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