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‎03-16-2022 02:49 PM - edited ‎03-16-2022 02:49 PM

HP Recommended
Product: HP Compaq 8200 Elite Base Model Small Form Factor PC
Operating System: Microsoft Windows 7 (64-bit)

Hi,

 

So I decided to reinstall Windows on this machine, I cannot get the Face Recognitton software to install. It propmts me to insert the HP ProtectTools CD. I don't have this, because I bought the computer used. After pressing OK, 4 times, I get a 'This software is not supported on your system error. This driver lists in the SoftPaq installer and on HP's website as being compatible with this computer.

 

I am aware that Windows 7 is unsupported. This pc is used offline, as such isn't vulnerable to network malware attacks.

 

I've looked online, and I can't find any copies of the HP ProtectTools CD.

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