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HP Recommended

Hi,

Did you have any problems with the Nvidia GeForce RTX 2080 Ti Founders Edition video card installation ? 

 

I am considering buying one for my Z4 G4 W-2123 But i wanted to make sure it fits and can run. 

 

Any tips you might have would be great.. 

 

Thanks 

HP Recommended

Subseageorge,

 

Sorry for the late reply. Yes, I did have an issue with the Nvidia GeForce RTX 2080 Ti Founders Edition video card with my HP Z4 G4, I was only getting about half the video performance (FPS) as other people with the same card. 

 

I was using a clean installation of the latest version of Windows 10 professional and the latest Nvidia drivers. I spent days testing every variable including all related BIOS settings and could get any better performance. I probably reinstalled the operation system over 40 times

 

So I contacted Nvidia's support and explained the issue, they said it was the HP Z4 G4. So to prove it I put the same Nvidia  GeForce RTX 2080 Ti Founders Edition video card in a system with an Intel Core i7-9700K, and I got twice the performance, so I know it wasn't that video card.

 

I contacted HP support, and they told me that the Nvidia GeForce RTX 2080 Ti Founders Edition video card wasn't a support configuration... So I returned the HP Z4 G4 back to HP for a refund.

 

I hope that helps.

HP Recommended

I tried putting a high end Samsung and Crucial m.2 NVME with the same specs as the OEM part into a Z4 G4 and it didn't work.   Upon consultation with support I was told that the OEM parts, even if sourced from vendors like samsung aren't held to the same specs in manufacturing.  The workstation is very sensitive.   So it's quite possible you could get lucky but I was not willing to buy them until one worked.  I also discovered after getting a refurb hp drive, that the ones I bought didn't come with heatsinks but the hp part does.  YMMV

HP Recommended

Sorry but that makes no sense. It’s a x16 PCIe GPU card just like any other  “approved” GPU cards.  If it’s got power then in slot 1 it gets full  bandwidth. From your description it sounds like it was running at x8 instead of x16 but this can only happen or two reasons,  if slot one had an issue or your GPU was in slot 3 and with an i7 CPU.


-in slot 1 it’s full x16 , both electrical and physical

-in slot 3 it can be limited to x8 electrical but only if using an i7. You were running a Xeon W correct ? 

Unsupported just means untested. Ive used lots of after market GPUs, nvme  m.2 , raided nvme pcie cards etc on various Z boxes and never had an issue. 

HP Recommended

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