• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Microsoft Windows 10 (64-bit)

I am trying to do a clean install of WIN10 Pro on a Z6 G4 Workstation. Windows Setup doesn't see any of my drives that are already formatted. I have tried to find an IRTS driver, but all that I have found Windows says aren't compatible with my system. 

 

Any help would be greatly appreciated! 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

I don't know what a USB security key is, so I recommend that you start a new discussion on that.

View solution in original post

3 REPLIES 3
HP Recommended

I suggest you use the HP cloud recovery client utility to make a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

Installing the drivers and software is optional.

 

Here is an info link for how to use the software:

 

HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Support

 

You can download the software from the link below:

 

HP Z6 G4 Workstation Software and Driver Details

HP Recommended

Thank you! That was an arguous process, but managed to see my way through this. Now I'm stuck on providing a Security Key on USB which I don't have. Is there a way to prepare a USB Security Key or move passed this in the process? 

HP Recommended

You're very welcome.

 

I don't know what a USB security key is, so I recommend that you start a new discussion on that.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.