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‎01-13-2024 09:22 PM

HP Recommended

I force shut down my HP Pavilion while it was stuck on an update screen, now I can’t get into my computer. I get the blue screen of death, and then I try the repair options and none of them have worked. Is there anything I can try?

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1 REPLY 1

‎01-14-2024 12:08 AM - edited ‎01-14-2024 12:12 AM

HP Recommended

your system is not a business or workstation system so this is not the best forum for you to post in, the desktop forum is better suited for your question

 

https://h30434.www3.hp.com/t5/Desktops/ct-p/DesktopPC

 

you should be able to use the "HP Cloud Recovery" to create OS restore Key if your system newer than 2016

 

https://support.hp.com/us-en/document/ish_4511095-4511141-16

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