11-08-2019 01:16 PM
I have several, beautiful HP SB RP9 G1 Model 9115 on my property, with gorgeous touchscreens and cannot login to them without having to attach a keyboard to get though the Ctrl+Alt+Del screen. The lock screen does say to press Ctrl-Alt-Delete or the Windows Security button to unlock. However, I have yet to find this Windows Security button. The only button on the think is the power button and it seems to turn the computer off.
Why do I have a touchscreen designed to eliminate the keyboard but still need a keyboard?
11-10-2019 09:10 AM
The Ease of Access button should be on the lower left. If it is not there, it might have been disabled. This article talks about disabling through registry edit so you could check to see it that has been done to your systems. Keep in mind that making wrong changes to registry can render a computer unusable.
11-11-2019 09:36 AM
The Ease of Access button is present and NOT disabled. However, it is only accessible after you pressing Ctrl+Alt+Del. After pressing Ctrl+Alt+Del is when I am presented with entering the logon credentials and it is at that time I can used the Ease of Access button and bring up the On Screen Board.
The very first screen has no interaction available. Swiping the screen also has no affect.