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    Fix HP Printer issue in macOS

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Ctrl+Alt+Del without a keyboard

HP Recommended
HP SB RP9 G1 Model 9115 Core i3-7101E 8GB RAM 128GB Window
Microsoft Windows 10 (64-bit)

I have several, beautiful HP SB RP9 G1 Model 9115  on my property, with gorgeous touchscreens and cannot login to them without having to attach a keyboard to get though the Ctrl+Alt+Del screen. The lock screen does say to press Ctrl-Alt-Delete or the Windows Security button to unlock. However, I have yet to find this Windows Security  button. The only button on the think is the power button and it seems to turn the computer off.

 

Why do I have a touchscreen designed to eliminate the keyboard but still need a keyboard?

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HP Recommended

The Ease of Access button should be on the lower left. If it is not there, it might have been disabled. This article talks about disabling through registry edit so you could check to see it that has been done to your systems. Keep in mind that making wrong changes to registry can render a computer unusable.

 

https://www.zubairalexander.com/blog/remove-ease-of-access-button-in-windows-10/

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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The Ease of Access button is present and NOT disabled. However, it is only accessible after you pressing Ctrl+Alt+Del. After pressing  Ctrl+Alt+Del is when I am presented with entering the logon credentials and it is at that time I can used the Ease of Access button and bring up the On Screen Board.

 

The very first screen has no interaction available. Swiping the screen also has no affect. CtrlAtlDel.PNG

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