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HP Recommended
HPZ440
Microsoft Windows 10 (64-bit)

I am using HPZ440, but I can't going to the BIOS

it keeps asking me the bios Administrator password that I never set.

Please help 

thanks

6 REPLIES 6
HP Recommended

@jason-_45

 

I can't tell from the picture if you just remove it and power-on for a second or if you move it to a set of pins next to where it is now???

 

PWJUMPER.JPG

 

REO

HP Recommended

Hi, Reo

Thank you for your reply.

I turn off computer, remove the password jumper. turn on, it keeps ask me password.

I turn off computer, move the password jumper to another pin. turn on, it keeps ask me password.

If I type error code for 3 times, no halt code appears.

Thanks

Jason

HP Recommended

@jason-_45

 

Can you take a picture of the pins and post it???

 

The picture from my link is not that good.

 

REO

HP Recommended

Untitled1.png

Is it right ?

it has 4 pins, now it's in the original position

Thanks

Jason

HP Recommended

@jason-_45

 

Try removing the CMOS/RTC battery and remove the jumper and then move it.

 

Just like you did before but this time remove the CMOS/RTC battery first.

 

Just a note: I noticed your model has a push button to clear the BIOS.

 

Power-on and push the little buton below the Cmos/RTC battery.

 

https://h20574.www2.hp.com/results.htm?SID=6978828&MEID=376FB9C7-5E57-430C-8EDC-7FA05B847173

 

REO

HP Recommended

Hi, Reo

Thank you for your help.

Finally, our IT team found the key, saved my life.

Thanks anyway.

I noticed that the bios disabled the jumper to clear the password.

I hope the information could help too.

I tried to remove battery too, it doesn't work.

Thanks
jason

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