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‎09-02-2020 06:48 AM - edited ‎09-02-2020 06:52 AM

HP Recommended
Product: HP ProDesk 600 G2 DM
Operating System: macOS 10.14 Mojave

Hi there. 

Where upgrade MacOS Mojave I have installation stall. I think the ptoblem in SerialPort. Anyone know how to disable it?

In ProDesk 800 it's located in Advanced > Port Options > Serial Port A.

Early BIOS, have not option yet.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-02-2020 06:59 AM

HP Recommended

Hi:

 

I believe the serial port is part of the Intel AMT system, so the only suggestion I can offer, would be to see if disabling AMT in the BIOS also disables the serial port.

 

See the service manual at the link below, chapter 5, page 68 for the location of this setting.

 

http://h10032.www1.hp.com/ctg/Manual/c04828077

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3 REPLIES 3

‎09-02-2020 06:59 AM

HP Recommended

Hi:

 

I believe the serial port is part of the Intel AMT system, so the only suggestion I can offer, would be to see if disabling AMT in the BIOS also disables the serial port.

 

See the service manual at the link below, chapter 5, page 68 for the location of this setting.

 

http://h10032.www1.hp.com/ctg/Manual/c04828077

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‎09-02-2020 10:06 AM

HP Recommended

Thanks

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‎09-02-2020 11:14 AM

HP Recommended

You're very welcome.

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