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‎11-27-2020 05:21 PM - last edited on ‎12-01-2020 11:59 AM by

HP Recommended
Product: EliteDesk
Operating System: Microsoft Windows 10 (64-bit)

HP EliteDesk 800 G1 TWR    Product No C8N27AV    [Personal Information Removed]

Originally Windows 7 SP1 Upgraded to Windows 10

DVD player  HP CDDVDW SN-208FB

 

The Device manager recognizes the DVD player, but the disks don't play

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-27-2020 05:35 PM

HP Recommended

Hi:

 

W10 does not come with DVD playing software like W7 did.

 

You can use the free VLC DVD playing software from the Microsoft Store.

 

Get VLC - Microsoft Store

View solution in original post

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3 REPLIES 3

‎11-27-2020 05:35 PM

HP Recommended

Hi:

 

W10 does not come with DVD playing software like W7 did.

 

You can use the free VLC DVD playing software from the Microsoft Store.

 

Get VLC - Microsoft Store

Was this reply helpful? Yes No

‎11-28-2020 11:24 AM

HP Recommended

Thank you so much for the help. That was sure simple. I thought the problem was that I just didn't have an app to make the DVD work. You explained the problem very clearly, no support in W10. Then you gave a solution, go get VLC. Done deal. Thanks. 

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‎11-28-2020 11:42 AM

HP Recommended

You're very welcome.

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