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HP Recommended
HP USB-C/A Universal Dock G2
Microsoft Windows 10 (64-bit)

I've been given the HP USB-C/A Universal Dock G2  by my company so I can switch easily  between my work laptop and my personal desktop as I am currently working from home.

Using the docking station on my HP work laptop seems to work fine. No issues.

As soon as I plug the docking station up to my personal desktop at the end of my work day, I have constant monitor problems.

There are times when it just doesn't pick the monitor up or it picks the monitor up for a second and then just freezes.

What could be the difference between using the same monitor through the docking station to my laptop and using it through the docking station to my personal desktop?

I've tried playing around with the resolution and nothing seems to work.

3 REPLIES 3
HP Recommended

@woolven90 wrote:

... Using the docking station on my HP work laptop seems to work fine. No issues.


@woolven90 

 

Is you home machine compatible with the dock ? What is it ?

 

Regards.

BH
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HP Recommended

@banhein

My personal desktop is a custom built Windows 10 machine.

HP Recommended

Woolven90,

 

This is a situation about which I have never heard, given that docking stations are configured to be convenient, fast substitution of the laptops keyboard, monitor, and mouse for external units it seems it should be strightforward.

 

_1. If the docking station has two monitor outputs, consider connecting desktop to the No. 1 monitor input and the docking video output to the No.2 monitor input.

 

OR- -

 

_2. Without being able to offer a definitive answer, there is another device with a similar function of substituting external devices: a dual KVM switch.  I don't know the connection configuration but with a dual KVM switch it may- may  be possible to run the keyboard and mouse inputs to the KVM- and the outputs of the docking station and the outputs of the desktop through the KVM.  If that is correct; switching the outputs from docking to desktop will switch over the keyboard, mouse, and monitor from one system to the other. Consider reading the online user manual of, for example, the Startech dual switch. It seems as thought that idea  _1.  should work though.

 

Just a thought.

 

BambiBoomZ

 

HP z620_2 (2017) (R9) > Xeon E5-1650 v2 (6C@ 4.4GHz) / z420 Liquid Cooling / 64GB (HP/Samsung 8X 8GB DDR3-1866 ECC registered) /GTX 1070 Ti 8GB / Samsung SM951 M.2 512GB AHCI + Samsung 970 EVO M.2 NVMe 500GB + HP/HGST Enterprise 6TB / Focusrite Scarlett 2i4 sound interface + 2X Mackie MR824 / 825W PSU / Windows 7 Prof.’l 64-bit (HP OEM) > 2X Dell Ultrasharp U2715H (2560 X 1440)

[ Passmark Rating = 6148 / CPU rating = 15952 / 2D = 787 / 3D= 13077 / Mem = 3045 / Disk = 15506 / Single Thread Mark = 2425 [5.20.21]

HP z420_3: (2015) (R12) Xeon E5-1650 v2 (6C@ 4.3GHz) / z420 Liquid cooling / 64GB (HP/Samsung 8X 8GB DDR3-1866 ECC registered) / NVIDIA GeForce GTX 1060 6GB/ Samsung SM951 M.2 256GB AHCI + Samsung 860 EVO 500GB + HGST 7K6000 4TB / ASUS Essence STX + Logitech z2300 2.1 / 600W PSU > Windows 7 Professional 64-bit (HP OEM ) > Samsung 40" 4K

[Passmark System Rating: = 5947 / CPU = 15268 / 2D = 773 / 3D = 11025 / Mem = 2931 Disk = 15530 /Single Thread Mark = 2383 [5.3.21]

 

HP ZBook 17 G2: (2015 ) i7-4940MX Extreme (4C@3.1/ 4.0GHz) / 32GB / Quadro K3100M 4GB / Kingston 480GB SATA SSD > 17.3" LCD 1920 X1080 panel > HP docking station> video externally to HP 2711x 27" LCD + Dell 17" (2007) / Logitech 533 _2.1 speaker system

[Passmark System Rating: = 3980 / CPU = 10140 / 2D = 618 / 3D = 2779 / Mem = 2559 Disk = 4662 / Single Thread Mark = 2387 [1.3.20]

Network: Netgear GS108-400NAS

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