• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-02-2021 08:48 AM

HP Recommended
Product: HP Z8 G4
Operating System: Linux

Hi,

 

I started up 3x of our HPZ8 G4 workstations this morning for the 1st time after being in a store room for 3 months after purchase.

 

The PC's powered on but boot in the following sequence:

 

  1. HP Screen
  2. Loaded MegaRaid
  3. Restarted
  4. Stopped with the Drive Lock Pin Key as attached.Screenshot 2021-02-02 at 15.47.09.png

 

Please not this is the very 1st time we start these up.
The Machine are still under warranty and I cant seem to register them under support.We cant use these machines at the moment. We have also not enabled Drivelock.


Any assistance will be appreciated.

Thanks

1 person had the same question
1 REPLY 1

‎02-03-2021 02:17 PM

HP Recommended

Hi,

 

have you tried you "Administrator" Password that you need to access the bios?. If auto. DriveLock is enabled than the Administrator Password is the Master Password for Drivelock.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.