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HP Recommended
HP ProLiant 380p G8
Other

Hello,

 

First off, sorry if this is in the wrong forum, I tried to pick the most relevant category.

 

I've been in the process of updating the firmware and drivers for a number of ProLiant servers that we're running ESXi 6.0.0 U3 on and I'm running into a bit of a frustrating problem that I haven't found a solution to anywhere on the net. After I use the HP SPP (Specifically the 2017.04.0 version, the last to support the G8 series) to update these servers and apply the appropriate VMware drivers through the vCenter update manager I'm receiving the following error during POST:

One or more attached drives could not be authenticated as a genuine HP drive. Smart Array will not control the LEDs to these drives.

 

The drives in question are Samsung 840 Pro 256GB 2.5" SSDs installed using genuine HP drive sleds. I have a SmartArray P420i in these machines as well.

 

Prior to these updates these drives were having no issues with the SmartArray and the green LED indicator on the HDD symbol was lighting up just fine. Now the LED indicator on the drive sled is dark and only the occasional write indicator flashes on the outer ring of lights. There is also an amber light flashing on the power indicator, which I can only assume is being caused by this issue, since all of the hardware has checked out clean.

 

Has anyone else had this issue, has anyone managed to solve it? I'm very hesitant to continue updating the rest of the hosts because this has happened on each one that I've updated so far and it's quite annoying. Thanks for any help offered.

1 REPLY 1
HP Recommended

We have the same problem with p420i. Decided until it was not possible.

The problem is with the original hard drive.

Model of problem disk:   HP EH0300FCBVC 

Online ROM Flash Component ver. 8.32. 

Same hard drive is installed in the other slot, but there are no problems with it.

Model of normal disk:   HP EH0300FCBVC 

 

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