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HP Recommended
Microsoft Windows 10 (64-bit)

I have tried connecting a third monitor to my Elitedesk 800 G3 mini through the use of multiple HDMI to Dipslayport converters, since I have already used up both of the Displayport plugs on the PC itself. The first two adapters I used did not work, and I assumed that they were faulty. I just recently bought a brand new HDMI output to Displayport input cable, and it still isn't working. All of my monitors are HP EliteDisplay E231i. I know that the HDMI port works regularly because I used a standard HDMI cable to test it on another monitor. I have also confirmed that the third monitor works with a standard display cable. Since the adapters are not working for HDMI-Displayport should I attempt an HDMI-DVI adapter? Or is there a larger issue with the HDMI port not being compatible with adapters?

2 REPLIES 2
HP Recommended

when doing HDMI to DisplayPort

 

make sure the adapter is a HDMI to display adapter and not a display to HDMI adapter

 

Active HDMI to Displayport adapters are sometimes needed instead of a passive one

 

and for your case you will need a active HDMI to Displayport adapter

 

HDMI to displayport adapters have limits on the bandwidth not all have the same specs

 

higher quality ones support newer standards = higher resolutions/refresh rates

 

 for your HP monitor you need a "ACTIVE" adapter that can do 1920 x 1080

 

keep in mind that  the displayport cable should no more than 10ft for best pict quality

 

here's a active one that should work for you

 

Cable Matters HDMI to DisplayPort Adapter (HDMI to DP Adapter) with 4K Video Resolution Support

 

https://www.amazon.com/Cable-Matters-DisplayPort-Adapter-Resolution/dp/B00JQORLCG

HP Recommended

I am having a similar issue with my hp elitedesk 800 g3 sff. Found out if the driver intel HD 530 is uninstalled and the windows basic driver is active, the hdmi works fine. But soon as the driver installed manuallybor automatically from update...hdmi doesn't output. Any help??

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