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‎04-23-2024 12:53 AM

HP Recommended
Product: HP 280 G4 Base Model Microtower PC

Ethernet LAN connection disconnects after startup on Windows 10.

I have to restart the router and then it shows as connected. 

Windows 10 , 64 bit

HP 280 G4 MT Business PC

Kindly help to resolve

Category:
1 REPLY 1

‎04-23-2024 09:56 PM - edited ‎04-23-2024 09:57 PM

HP Recommended

You wrote "ethernet Lan" so there is an ethernet cable from the printer to the modem.   No wifi is used for printer.

I suspect the printer is not waking up from sleep.  Try the following.

 

If the printer is not waking up the problem can be the network or the computer not sending a wakeup message. A quick fix is to set the sleep to off or never

BeemerBiker_0-1713930934429.png

 

If this does not work then let me know as there is another thing we can try.

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