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- HP Community
- Desktops
- Business PCs, Workstations and Point of Sale Systems
- Forgotten theft deterrent pin

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10-19-2023 12:33 PM
Hello everyone, my problem is quite difficult to solve, perhaps even impossible. Recently my computer disk failed and as a result I installed a new one, losing all my data. Once logged in, the monitor no longer recognized my PC and went into "thefe mode" which prevents strangers from connecting the monitor to a different PC than yours. Now comes the problem, I don't remember the code, I tried to look in all my "password storage" applications but i did't find it. The monitor is from HP and the application where you can enter the code is called "hp display center". I know that I will probably be forced to get another monitor, but i appreciate answers
10-19-2023 01:27 PM
Hey
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
For cases related to BitLocker issues, please contact Microsoft Support.
Regards,
Stay safe.