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- Re: HP Compaq 6200 Pro i5-3475s processor support

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05-22-2018 07:04 AM
Hi
I have a HP Compaq 6200 Pro (XL506AV) computer with I3-2100 processor, I bought a new i5-3475s processor, but it doesn't start, beeps 5 times and nothing else happens.
What it means and how do I turn on the computer with a new processor.
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05-22-2018 07:20 AM
Hi:
You can't run a 3rd gen core processor in that model. Not supported.
This was spelled out by Intel in this document below...
The 6200 Pro motherboard has the Intel Q65 Express Chipset.
https://www.intel.com/content/www/us/en/support/articles/000006050/processors.html
Reinstall the original processor, and see if the 5 beep code goes away.
If not, see the service manual below, Appendix C, page 257 for how to troubleshoot the 5 beep code.
http://h10032.www1.hp.com/ctg/Manual/c04224518
05-22-2018 07:20 AM
Hi:
You can't run a 3rd gen core processor in that model. Not supported.
This was spelled out by Intel in this document below...
The 6200 Pro motherboard has the Intel Q65 Express Chipset.
https://www.intel.com/content/www/us/en/support/articles/000006050/processors.html
Reinstall the original processor, and see if the 5 beep code goes away.
If not, see the service manual below, Appendix C, page 257 for how to troubleshoot the 5 beep code.
http://h10032.www1.hp.com/ctg/Manual/c04224518
12-11-2018 03:47 PM - edited 12-11-2018 04:37 PM
Yes, that processor is one generation too new. The best you can do is:
Intel Core i7-2600 (3.40 GHz, 8MB cache, 4 cores)
(This has to do with your BIOS, and cannot be changed)
The next step down (in case the i7-2600 is too expensive or not readily available) would be:
Intel Core i5-2500 (3.30 GHz, 6MB cache, 4 cores)
Those are still decent processors at the time of this post. That, and an additional stick of 4GB *non-ECC, unbuffered* DIMM 3 RAM (should be 8GB total, at least, or 16GB total, if you can afford it), and any (preferably, due to price) AMD video card of the RX variety (like RX 550, for example), (or an NVIDIA 9 or 10 series (like 960 or 1050)) should bring sufficient life back into it.
At the very least, verify your onboard graphics are using the proper drivers from HP (should be the 2014 version of Intel for Windows 64 bit). I assume you're using 64 bit Windows as your OS. Your Windows device manager (under graphics?) should say "Intel HD graphics", and not "standard VGA enabled" or "Super VGA enabled". Those are temporary drivers provided by windows, and won't even play standard resolution video too smoothly. Maybe that, another couple gigs of non ECC RAM (minimum), just to give it functionality.
The specs and onboard video drivers are available HERE:
https://support.hp.com/us-en/document/c02779493
Good luck! 🙂
JD