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‎02-06-2023 11:30 PM

HP Recommended

The HP support portal unable to view reported case, the error message wrote Access Denied! You don't have privileges to access this record. Just wonder is there anybody got same experience with me?

HP Customer Support Portal.jpg

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1 person had the same question
1 REPLY 1

‎02-15-2023 05:21 AM

HP Recommended

Hi @Komine91,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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