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‎06-03-2025 05:53 PM

HP Recommended
Operating System: Other

Hey Everyone,

 

We have an issue where HP Device Manager seems to break whenever we try to pull connections from our Thinpro 8.0 thin clients (we have various models and have tested on a few, the issue occurs on all).

 

It appears as if the connection pull job is successful, there is a template created afterwards. Actually what also happens is there are multiple templates created afterwards, for example, if I create a connection pull job and name the template "ConnectionPull1", when completed there will be a few templates created instead of the one like ConnectionPull1, ConnectionPull1_1, ConnectionPull1_2, etc.

 

Also once this job is complete HPDM just seems to stop working. Trying to send new jobs to thin clients no longer works, running a device discovery just hangs up, nothing seems to work afterwards.

The only fix we had for this was restoring a whole server backup, HPDM is fixed but will still not work when trying to perform a connection pull job, it will frequently break afterwards. Everything else seems to work (pulling/pushing images and various settings configs) but just not connection pulls.

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