HP EliteDesk 705 G4 Desktop-Mini-PC: Upgrade to Ryzen 7 PRO 2700x and Video Card

[NonSequitur777]

@Addy_dxb,

No, I'm sorry, but I don't believe the SSID: 8463 motherboard supports any of the AMD Ryzen processors.  From what I was able to glean from online sources -for what it is worth, is that the best available processor compatible with your motherboard is the AMD PRO A12-9800.

Kind Regards,

NonSequitur777

[Addy_dxb]

Hi,

I managed to replace 8643 with 8642, but now i see this message on power on: "System is booting in manufacturing mode..30" it is on top left in red highlighted.

Further it gives Product Information Invalid screen as weill with below missing details:

MPMProduct Information not valid. The following product information programmed into the system board is missing or invalidProduct Information not valid.

System Board (00A) Feature Byte

System Board (00A) Build ID

System Board (00A) Serial Number

System Board (00A) SKU Number

System Board (00A) Product Name

Please help.

Thanks

[NonSequitur777]

@Addy_dxb,

Yea, I have seen this before. That error occurs because the replacement system board (8642) has not had the product information (DMI/BIOS board data) reprogrammed. When a new board is installed, the factory normally “tattoos” (programs) it with values such as:

• Product name

• System board feature byte

• Build ID

• SKU number

• Serial number

Without these, the BIOS shows “System is booting in manufacturing mode…30” and “Product Information not valid”.

Unfortunately, this cannot be corrected by end users -the missing board information can only be reprogrammed with HP’s proprietary tools, which are not publicly available.

What you can do:

• If this was an HP-authorized board replacement, return to the service center and ask them to program the system board correctly.

• If it was a used or third-party board, you’ll need to contact an HP service provider. They have the necessary tools to reprogram the missing details.

Until the board is properly programmed, the system will continue to display these messages.

Kind Regards,

NonSequitur777

[SDH]

NonSequitur777,

You may have read some of my posts here from the past referring the process of "branding" a "virgin" motherboard, also known as "tattooing" the motherboard. I can only speak to what I did years ago as a result of buying two Z620 v2 motherboards from eBay listed as new. When those came, I had the same situation... they were in their sealed HP shipping boxes and inside each box were unopened antistatic bags and some instructions and motherboards without a speck of dust. Same error message when I transplanted in the first one, but I got it done.

I'll assume that the branding process is the same for the motherboard just described in this post. I did research back then and the process is indeed available to the end user without special HP hardware/software tools. All those missing codes and key info are included on the case labels of the outside of the workstation. One uses the CTRL + A key combo when getting into BIOS and navigates to the system ID's section of BIOS. That key combo results in opening a larger number of segments in the System ID's section of BIOS, and the missing branding info can be entered then. It must be done carefully and correctly. It can only be successfully done once but if you mess up it will let you keep going until you get it right. In my experience the chassis serial number remains changeable after branding, however, still using the same CTRL + A key combo on entering this advanced method in BIOS.

Part of the feature bytes codes include the licensing keys, which makes sense. If one is in the arctic with a blown motherboard and a virgin spare during the midst of a long winter, it is unlikely for a HP Field Service Engineer to arrive and knock at the Igloo door to do this job for you. It also is a hassle. I kept my notes... did that for one of the two, and still have the second, unopened. Let me know if you ever need me to send you those notes.

EDIT: I don't know if this technique will work for that motherboard and its BIOS. That worked on the older HP xw workstations, the ZX00 series workstations, and the ZX20 ones. Also, it works on some older business class computers such as the Pro 6300/ Elite 8300 series. I just tried it on a Z440, which uses a more advanced type of BIOS. No joy. Someone else here may know the secret for entering these codes in the newer generations of BIOS.

[NonSequitur777]

@SDH,

Look, I responded with the best available information I had access to. If, however, we can assist the OP to get his motherboard working, that would be wonderful!

Kind Regards,

NonSequitur777

[DGroves]

to program the DMI information on later motherboards you need to use the "HP DMI Tool" and there are numerous revisions of this tool

HP no longer posts this tool to download you now need to visit a HP service center for DMI related issues

do note that once you enter the DMI Tool's inputted values most of them are then locked and can no longer be changed so make sure the values you enter are correct, if unsure of a value leave it blank until you do know

https://www.bioscreator.com/manual/dmi-tools/

To "SDH" check for a email from me

NonSequitur777,  PM me if interested in information on DMI entry

and to the original poster PM me for additional help on DMI that i don't want to post in a general forum

[Addy_dxb]

Hello friends,

so here is the latest situation, the moment i replaced the board, win 10 was failing in booting but after managed to run through system restore option in bios (F11). However, just realized that the message "System booting in manufacturing mode..30" had counter which was counting backwards the number of restarts. On the last restart at 1, it went back to 30. However, now windows is not booting at all even usd recovery is also not working. I entered the bios again and realized Born Date is now showing 00/00/000 which I believe is not allowing windows or recovery to load properly. 

I believe DOS based usb is required to boot and install HP DMI Tool or HP authorized service centre to fix. 

Any thoughts?

[DGroves]

yeah, i forgot that some HP systems do have a arbitrary limit that counts down and when it reaches zero basically bricks the system board

A hard reset can sometimes clear temporary configurations causing the manufacturing mode issue. 

1. Shut down the system : completely. 
2. Unplug the power cord: and remove any external devices. 
3. Press and hold the power button: for about 15-30 seconds. 
4. Reconnect the power cord: and turn on the laptop to see if the manufacturing mode message has disappeared. 

1. HP BIOS Configuration Utility (BCU): or a DMI configuration tool.  (i gave you a link to such a tool)
2. Run the tool: to view and change BIOS settings. 
3. Locate the Manufacturing Programming Mode (MPM) setting: and change it from Unlock to Lock. 
4. If prompted, enter the correct DMI data: (serial number, SKU, product name) for your system. This information can be found on the product's label

[safn1955]

I am typing this on a HP 705G4 with the 8463 motherboard that I upgraded to Ryzen 5 2400G from the A6-9500. So it will work as shown in the screenshot.

[NonSequitur777]

@safn1955,

That is great news seeing that an SSID: 8463 motherboard can support an AMD Ryzen processor!

If you don't mind, run your system via Userbenchmark and please post the link.

Kind Regards,

NonSequitur777