• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
Locked

‎01-23-2025 11:35 AM

HP Recommended
Product: HP EliteDesk 800 G1 Small Form Factor PC
Operating System: Microsoft Windows 11

Hi,

 

In Win 11 23H2 Device Manager I have warnings for these three:

PCI Serial Port - \VEN_8086&DEV_8C3D&SUBSYS_1998103C&REV_04\3&11583659&0&B3 requires further installation.

PCI  Simple Communications Controller - \VEN_8086&DEV_8C3A&SUBSYS_1998103C&REV_04\3&11583659&0&B0 requires further installation.

SM Bus Controller - \VEN_8086&DEV_8C22&SUBSYS_1998103C&REV_04\3&11583659&0&FB requires further installation.

 

Can someone direct me to the solution?

 

Thanks,

Robert

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-23-2025 11:56 AM

HP Recommended

Hi, Robert:

 

You need these drivers:

 

PCI Serial Port & PCI  Simple Communications Controller:

 

Intel Management Engine Driver 

 

sp84442.exe

 

SM Bus Controller

 

Intel Chipset Installation Utility and Driver

 

sp72068.exe

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎01-23-2025 11:56 AM

HP Recommended

Hi, Robert:

 

You need these drivers:

 

PCI Serial Port & PCI  Simple Communications Controller:

 

Intel Management Engine Driver 

 

sp84442.exe

 

SM Bus Controller

 

Intel Chipset Installation Utility and Driver

 

sp72068.exe

1 person found this reply helpful
Was this reply helpful? Yes No

‎01-23-2025 12:15 PM

HP Recommended

Hi Paul,

 

Yes, that was the solution. I really appreciate your help.

 

Thanks,

Robert

Was this reply helpful? Yes No

‎01-23-2025 12:19 PM

HP Recommended

You're very welcome, Robert.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.