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‎01-14-2021 11:42 AM - last edited on ‎07-13-2021 06:45 AM by HP Administrator

HP Recommended
Product: Elite Desk
Operating System: Microsoft Windows 10 (32-bit)

1.  When I launch HP Smart, I don't get past the "Do You Want to Help Make HP Smart Better . . ." screen

2.  Cannot scan from printer to computer using touchscreen

Category:
8 people had the same question
1 REPLY 1

‎02-22-2021 11:46 AM

HP Recommended

Did you get an answer?  This is pretty awful.  Everything was working fine and now it gets stuck in that loops "do you want to make things better"  then "HP cloud" and then bombs.   Ive uninstalled, rebooted, reinstalled, updated printer, blah and still the same.  My printer which has been working fine is rendered useless.  

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