HP T540 RDP Keeps using RD Gateway even with "Use RD Gateway" Unchecked

[dlaufer01]

So, I am having an issue with our businesses HP T540 Thin Clients, using the ThinPro OS, where upon using FreeRDP/RDP and having "Use RD Gateway" unchecked, it still uses the RD Gateway. For internal employees they put in their login credentials and it matches their credentials against the VM that they are tied to in the RDS Server, via the RD Broker. For external, remote, employees when they login with their credentials, they get a phone call that they authenticate with, which does go through the gateway. What is going on is that internal employees are getting phone calls to log into their workstations, despite being on company WiFi as well as having the "Use RD Gateway" unchecked. Not sure what all is going on.

[dlaufer01 · Accepted solution]

Figured it out. It's an obscure setting in the RDP Settings under Load Balance Info. Going into https://servernamehere/ you can download the RDP client, open it in notepad and find under loadbalanceinfo the address necessary. Put that into load balance info, set the Remote Connection to RD Client and in the Network tab set to your remote server address without the "https."