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‎02-25-2023 05:14 AM

HP Recommended
Product: HP t540 Thin Client (9MR33AV)

I don't know if HP support monitor these posts but I cannot seem to raise case / register so just trying here...

Anyway our HP Thin Clients have HP ThinUpdate to download different packages / add-ons etc. This has stopped working over the past couple of days because it appears app catalog file is downloads is corrupt or updated incorrectly.

 

AnthonyYates_0-1677326898628.png

The software is attempt to download the following file which if I try in a browser it also fails: -

https://ftp.hp.com/pub/tcimages/EasyUpdate/Images/addoncatalog.xml

AnthonyYates_1-1677326918421.png

 

So if anyone in HP monitor this can you raise with appropriate team and get them to fix please.

 

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