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HP Recommended
HP VR Backpack G2
Microsoft Windows 10 (64-bit)

The utility doesn't work for me. When trying to send a command, I get a message "This hardware is not compatible.". I even tried copying an example command from the ReadMe file. I tried both, with and without administrator rights. My backpack version is G2 and I use the utility version 1.1, which supports G2. Tried re-downloading and re-installing the utility, but did not help. Attached is a screenshot. Any ideas?

jqo35dr9cr551.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Was able to work this out with the VR team. An updated version of the utility should be available soon.

View solution in original post

1 REPLY 1
HP Recommended

Was able to work this out with the VR team. An updated version of the utility should be available soon.

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