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HP Recommended
Microsoft Windows 10 (64-bit)

Hi,

I have a HP Z620 workstation, with Windows 10, it had been working fine.
I was using it and suddenly it turned off, I tried to turn it on again, it turned on and off
I disconnected the power and after a while I turned it back on and got the screen that I attached but at the end it says that if the message persists, it may need to replace the onboard battery.
I have searched in the digital manual but I can't find anything related to this battery, is it a battery that is internal on the motherboard or attached to any other  part?IMG_2170.jpeg
Thanks for any suggestion, help.
Marina

4 REPLIES 4
HP Recommended

I believe the battery that is refereed to is the CMOS battery.

2024-12-04 10_31_35-c04205252.pdf — Mozilla Firefox.jpg

 Indicated by #25


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HP Recommended

Thanks a lot for your answer, it helps.

HP Recommended

Good morning, I am looking for the power supply for an HP Z620 Workstation, part number 623194-001.

Could someone who has this model in use please suggest where to look for parts for this workstation.

Any suggestion is appreciated. Thank you

 

HP Recommended

Since the part number was posted, it was easy to find a supplier

https://www.amazon.com/HP-800W-Power-Supply-Workstation/dp/B07NY3DZ71

Or

https://www.ebay.com/p/1007557645

Since you are not in the USA, shipping might be a problem.  Check with the seller, but I assume Amazon can find a way.


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