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- HP Z620 is not working

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11-05-2024 07:44 AM
I have purchased HP Z620 with E5-2660 and quadro 2000. Yesterday, I was working, the computer fans are slightly loud.Suddenly the screen turns black and cpu gives 4 beeps. I restart it but this time also it gives red light and 4 beeps. All the fans including gpu fan are not spinning.
11-05-2024 08:22 AM
Hi @_zayn_
This error is usually the power supply, I recommend first make a reset, remove the CMOS battery and then put it back and test, if it does not work it is better to check the power supply by a technician to see if it is damaged.
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11-05-2024 09:42 PM - edited 11-05-2024 09:44 PM
these HP workstations support a builtin power supply self test (BIST) run it to see if it's indeed a power supply issue the z620 service manual should cover the procedure
https://h10032.www1.hp.com/ctg/Manual/c04205252.pdf
per a previous "SDH" post on the z620
Disconnect the PSU power from the Z620 motherboard, then switch on the PSU. The fan in the PSU should spin up and a solid green LED should illuminate. You will need to view the PSU from the rear of the Z620 to see the LED.
11-06-2024 07:59 AM
Hi @_zayn_
as you indicated in your first message “red light and 4 beeps” that indicates the power supply is damaged, see the following video.
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11-06-2024 03:21 PM
I tried built in test for power supply, the green light is illuminating and psu fans are spinning which indicates psu is fine. When I disconnect the 4 pin connector all fans are spinning. So I think problem is with processor