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‎04-14-2025 04:13 PM

HP Recommended
Product: HP10BII financial calculator

my HP10BII calculator may have a corrupted os. can I re-install the os?(and no resets work!)

Reply
1 REPLY 1

‎04-16-2025 04:00 AM

HP Recommended

Hi @helper-bot 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

Unfortunately, the HP10BII calculator does not have an option to reinstall its operating system, as it is a standalone device without the capability for OS updates or reinstallation. 

 

If resets are not resolving the issue, it may indicate a hardware fault or a deeper problem with the calculator's internal components.

 

Here are a few suggestions:

 

  1. Replace the battery and check again:
  2. Check for Physical Damage: Inspect the calculator for any signs of physical damage or wear that might be affecting its functionality.

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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