HPDL380 Gen9 GRUB! error: no such device: HPEZCD240

[Miguel_Arturo]

I have to install the OS in a new DL380 Gen9.

It has two SATA drives.

After start "Inteligent Provisioning" I get the following error message:

"error: no such device: HPEZCD240"

Any idea how to solve this issue? Is there another way to configure the disk array?

 Thanks in advance, Miguel

[Paul_Tikkanen]

Hi:

You may also want to post your question on the HP EBC Support forum -- proliant servers section.

http://community.hpe.com/t5/ProLiant-Servers-ML-DL-SL/bd-p/itrc-264#.V4AgMuRTHGg

[Miguel_Arturo]

Thanks for your advice!

[Paul_Tikkanen]

You're very welcome.

[Miguel_Arturo · Accepted solution]

I found the solution in the page 10 of the manual  http://www.hp.com/ctg/Manual/c04419967.pdf

I was because I added a GPU, and I connected the monitor the the GPU ouput video.

From the manual:

Cause All Gen8 and Gen9 ProLiant servers only provide F10 video on the embedded video card and through the iLO remote console. If a GPU is installed in addition to the embedded video card, the software is unable to determine the “right” monitor at boot time, and the F10 video redirects to the iLO virtual video or the onboard video port.

[Paul_Tikkanen]

Hi:

Glad you were able to resolve the problem.

[Aero-1]

Hi!

We are encountering this error on our HPDL380 Gen9 system. The PDF document at URL documented doesn't exit.

http://www.hp.com/ctg/Manual/c04419967.pdf