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- HPDM 4.7 SP10 - Failed to capture image Error 17825792

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04-17-2019 09:24 PM
Hi,
I am trying to perform a capture image task to my new HP t430 ThinClient, but I am always facing error with it:
2019-04-18 11:07:18 [Error Details]: Capture image to the Master Repository.
Failed to upload 1stImage.dd.gz to /Repository/Images/1stImage_2.
Failed to execute CaptureImage task.
ErrorCode: 17825792, Error Info: ../../Task/common/MachiningTask.h@40: Failed to handle post image.
./ftpclient/BaseClient.cpp@122: Failed to stat file,RemoteDir:/hpdm/Repository/Images, Name:1stImage_2.
./ftpclient/FTPClient.cpp@753: Failed to get file stat, RemoteDir:/hpdm/Repository/Images, Name:1stImage_2.
./ftpclient/FTPClient.cpp@2445: Failed to check file,dir:/hpdm/Repository/Images,name:1stImage_2
./ftpclient/FTPClient.cpp@2443: FTPClient::check() catchs an error:Cannot create a file when that file already exists.
.
Remote access verification for both FTP and SMB are successful.
07-07-2019 09:11 PM
Are you using IIS FTP Server?
It looks like an IIS FTP Server issue:https://superuser.com/questions/845357/iis-ftp-folder-access-issues-550
My opinions are my own and do not express those of HPI.
07-07-2019 09:19 PM
Hi Samuel,
Thanks for the suggestion.
But I managed to fix this issue by recreating the FTP site a few weeks ago.
I then faced another error where authentication always fails.
Turns out, the credential that I used, password contains symbols, which for some reasons was not accepted.
Changed into another account without symbol as password and it is working perfectly.
07-07-2019 10:31 PM
I do not think it was a password issue, otherwise it should report login failure.
If it is a permission issue, it also can explain that different accounts have different permissions.
My opinions are my own and do not express those of HPI.