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HPDM 5.0 SP1 cant deploy image to ThinkPro 5

HP Recommended
T420 T430
Other

Hey, Im running HPDM 5.0 SP1 on Windows server 2016, 

 

Im trying to deploy an image to my t420 and t430.

Clients which are on 6+ completes the task successfully but clients on 5.2 fails  with the following error: 

 

 

2020-03-01 11:57:13	[Error Details]: Deploy image using repository ******.
Failed to download Train_7.dd.gz from /Repository/Images/Train_7_5.
Failed to execute DeployImage task.
ErrorCode: 1083392, Error Info:  ../../Task/linux/ImageTask_Thinpro.cpp@377:	Please update Agent.
../../Task/linux/ImageTask_Thinpro.cpp@376:	The HPDM Agent does not support ThinPro5.2+ imaging.

 

when trying to update the agent on the client I get the following error: 

 

2020-03-01 11:58:11	[Error Details]: Copy files using repository ******.
Failed to download replace to /tmp from /Repository/Agents/HPThinPro5.
Failed to download hpdmagent.hpk to /tmp from /Repository/Agents/HPThinPro5.
Failed to execute Copyfile task.
ErrorCode: 1068032, Error Info:  ./port_layer/ftpclient/fileclient.cpp@179:	Failed to get remote file, LocalDir:/tmp,RemoteDir:/./Repository/Agents/HPThinPro5,Name:replace
./port_layer/ftpclient/fileclient.cpp@159:	Cannot open data connection.
./port_layer/ftpclient/fileclient.cpp@179:	Failed to get remote file, LocalDir:/tmp,RemoteDir:/./Repository/Agents/HPThinPro5,Name:replace
./port_layer/ftpclient/fileclient.cpp@159:	Cannot open data connection.

 

 

What else can I do in order to remotely deploy thin pro 7 on 5.2 ?

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Are you using https? The old ThinPro5 Agent maybe does not support https. You need set a FTP server to update Agent.

The ability to upgrade TP5 to TP7 depends on hardware support and hard drive size.

I am an HPI Employee.
My opinions are my own and do not express those of HPI.
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Hey, thank you for your replay, 

 


@SamuelXu1978 wrote:

Are you using https? The old ThinPro5 Agent maybe does not support https. You need set a FTP server to update Agent.

Im using HTTPS, FTP and SMB, Ive tried each one separately but with the same result.

 


The ability to upgrade TP5 to TP7 depends on hardware support and hard drive size.


Upgrading through DOK works just fine but upgrading 300+ station scattered along our facility is less appealing .

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