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Locked

‎05-29-2025 05:02 AM

HP Recommended
Product: HP Thin Client
Operating System: Microsoft Windows 10 IOT

tgturbo_0-1748516199994.png

tgturbo_1-1748516311272.png

Hello, I would like to ask for your support on this issue.
When I send the shadow device option to the Thin Client T640 device via the HPDM console, the task is running but there is no reaction on the Thin Client side.
I can connect with the reverse shadow device.
I can turn off the device with HPDM and restart it. Wake on Lan is running. The message goes away.

How do I activate the Shadow Device side? The task starts as in the image but there is no movement on the device.


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HPDMPortCheck results

Server side
HPDM Agent port 40001 SUCCESS.
HPDM Server port 40002 FAILURE, 10061, N
HPDM Gateway port 40003 FAILURE, 10061, N
HPDM Server port 1099 FAILURE, 10061, N
HPDM Server port 40005 FAILURE, 10061, N
HPDM MRC port 40012 FAILURE, 10061, N
VNC SSL Proxy port 40004 FAILURE, 10061, N

---------------------------------------------------------------------
Client side
HPDM Gateway port 40003 SUCCESS.
HPDM Server port 1099 SUCCESS.
HPDM Server port 40002 SUCCESS.
HPDM Server port 40005 SUCCESS.
HPDM MRC port 40012 SUCCESS.
VNC SSL Proxy port 40004 SUCCESS.
HPDM Agent port 40001 FAILURE, 10061, N

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