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HP Recommended
t540

Hi,

 

if I use "capture image" task: After capturing and client reboot, it never comes back connected to HPDM Console. 

The Agent c:\winodws\xpeagent\HPDMAgent.exe is renamed to _HPDMAgent.exe during the image process. So the service wont start anymore. If I logon and rename the file manually, the process is successfully finished.

A clean install of the agent didnt help, problem persists.

Any hints?

 

environment:

HP Device Manager 5.0.10

Windows 10 IoT 21H2

HPDMAgent 5.0.3669.40174

HP t540

 

1 REPLY 1
HP Recommended

If I edit script file C:\ProgramData\HP\HP Device Manager\HPDM\Repository\Tools\Imaging\HPWES8\Restore.cmd  in HPDM Repository and comment out:

IF EXIST %sysdrv%:\windows\xpeagent\HPDMAgent.exe ren %sysdrv%:\windows\xpeagent\HPDMAgent.exe _HPDMAgent.exe

 

....everything works like excpected.

 

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