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Locked

‎01-15-2024 11:29 AM

HP Recommended

This laptop was given to me and I can't use it because I have none of the passwords. I can't get passed the post power on password or the bios administrator password.

 

Category:
1 REPLY 1

‎01-15-2024 12:03 PM

HP Recommended

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

MayS

I work on behalf of HP
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