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HP Recommended
HP EliteBook 820 G3 Notebook PC
Microsoft Windows 10 (64-bit)

Hallo,

 

habe bei einem Rechner das Problem das ein User ein BIOS PW vergeben hat und dieses niemand mehr weiß. Ich habe von meinem Kollegen erfahren das er von Ihnen in so einem Fall schon mal ein Tool bekam um das BIOS PW zurückzusetzen. Könnten Sie mir bitte dabei behilflich sein?

 

Danke und Liebe Grüße,

Innerlohinger

5 REPLIES 5
HP Recommended

Hi

 

Google translate?


HP have prepared rather lengthy documents,
and there are videos to watch, to cover, seemingly, all BIOS eventualities.

BIOS Problems LAPtops.
https://support.hp.com/us-en/document/c02693833


BIOS Problems DESKtops.
https://support.hp.com/us-en/document/c00007682

BIOS CheckSum error
https://support.hp.com/us-en/document/c01368145

HP Recommended

Hello,

i have a problem with a computer, that a user has assigned a BIOS PW and nobody knows them anymore. I have heard from my colleague that he got a tool from you to reset the BIOS PW. Could you please help me with this?

 

Thank you and best regards,

HP Recommended

Hi

 

@DavidPK  is the best person I think to help.

 


Sometimes, when you enter a wrong password 3 times your laptop will display a hash code, with this hash code it may be possible to generate a bios master password for your machine.

 

 

HP Recommended

Okay thank you for the answer, but we didn't get any hash code thats the problem.

HP Recommended

Hi,

 

 

To unlock BIOS Password you have to contact HP Support as there are few document need to be provided for verification.

 

Please contact HP :


http://welcome.hp.com/country/w1/en/contact_us.html

 

For Phone assistance
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

 

Good Luck !!!

 

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