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- HP Community
- Desktops
- Business PCs, Workstations and Point of Sale Systems
- Hp EliteBook 820G3 Bios PW reset tool

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02-22-2018 06:01 AM
Hallo,
habe bei einem Rechner das Problem das ein User ein BIOS PW vergeben hat und dieses niemand mehr weiß. Ich habe von meinem Kollegen erfahren das er von Ihnen in so einem Fall schon mal ein Tool bekam um das BIOS PW zurückzusetzen. Könnten Sie mir bitte dabei behilflich sein?
Danke und Liebe Grüße,
Innerlohinger
02-22-2018 06:36 AM
Hi
Google translate?
HP have prepared rather lengthy documents,
and there are videos to watch, to cover, seemingly, all BIOS eventualities.
BIOS Problems LAPtops.
https://support.hp.com/us-en/document/c02693833
BIOS Problems DESKtops.
https://support.hp.com/us-en/document/c00007682
BIOS CheckSum error
https://support.hp.com/us-en/document/c01368145
02-22-2018 07:06 AM
Hello,
i have a problem with a computer, that a user has assigned a BIOS PW and nobody knows them anymore. I have heard from my colleague that he got a tool from you to reset the BIOS PW. Could you please help me with this?
Thank you and best regards,
02-22-2018 08:14 AM - edited 02-22-2018 08:15 AM
Hi
@DavidPK is the best person I think to help.
Sometimes, when you enter a wrong password 3 times your laptop will display a hash code, with this hash code it may be possible to generate a bios master password for your machine.
02-26-2018 10:32 PM
Hi,
To unlock BIOS Password you have to contact HP Support as there are few document need to be provided for verification.
Please contact HP :
http://welcome.hp.com/country/w1/en/contact_us.html
For Phone assistance
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Good Luck !!!
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