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‎04-29-2025 09:14 AM

HP Recommended

I have an HP W5A12AA 4K monitor and I need to remove the piece that clicks into the stand. How do I do that? I have removed what I think is the set screw but it doesn’t budge

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‎04-29-2025 11:19 AM

HP Recommended

Hi @Dmied 

 

See page 10 of Manual

 

User Guide

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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‎04-29-2025 11:34 AM

HP Recommended

and here's the HP main envy 27in series main information page

 

https://support.hp.com/us-en/product/setup-user-guides/hp-envy-27-inch-displays/7274710

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‎04-30-2025 07:19 AM

HP Recommended

Thanks, but page ten of the linked manual doesn’t show me how to remove the part the mount clicks into.

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