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HP Recommended
HP Compaq dc5800 Microtower
Microsoft Windows Vista

Finaly I could install the same OS like the missing original, and activate it.(Windows Vista Business 32bit) After resolving few driver issues the PC show strange behaivior. In some cases there is a internet conection, in others not ! Because of that 32bit system I had to install mostly old software, f.e. IE 8 because the install of Skype 7.29 needed it. But after start of the Skype app I get the message "conection failed, sorry". The same after install of Norton360 (probably because my subscriptions are for 64bit). Some links to software updates and downloads are'nt available (or just 64bit), probably because they do'nt exist anymore. Often during the install of downloaded files I get the message "this software do'nt fit your OS". Same with hardware drivers by HP.

To get a profesional help by HP I wanted to buy HP Care Pack, but every click on "buy"at that site do nothing ! Just jump to top.

Most downloaded, and installed HP software (diagnostic, support) do'nt appear anywhere on that PC.(I have no idea about Vista!)

How can I solve thees problems? I needed 1 month to find and install the right OS with appropriate drivers....

 

3 REPLIES 3
HP Recommended

HP care packs are only available for systems that are still under a HP system warranty (1 year or less)

 

older systems that are out of warranty can not get care pack extended warranties

 

 

https://www.hp.com/us-en/shop/cv/carepackfaq

 

your HP dc5800 can run windows 10 (64 bit recommended) even though HP nevered offered this OS and windows 10 will include all necessary drivers, except for perhaps your printer and any addin pci-e cards

 

if your system came with windows 8 64 bit (or 32 bit) the upgrade to win 10 is free (you must match the existing 32/64 bit)

 

if you have a 32 bit win 7/8 os i recommend  downloading a 64 bit usb image and buying a 64 bit win 7/8 key off ebay to use as a win 10 upgrade key

 

https://www.microsoft.com/en-us/software-download/windows10

 

 

 

 

 

HP Recommended

"HP care packs are only available for systems that are still under a HP system warranty (1 year or less)" That's support !

HP support told me months ago I only can install at least XP or 7 on that hardware, but both are'nt available within HP. I should search online. I found ONLY hardware. Not a single HP OS. Only recovery discs.

I needed 1 year to find the right OS, (thru the HP site !!) I needed a month to find out how to install( almost properly).

Now so called APCI drivers are not present/corrupt so I can't clone the drive for emergency case. It's useless to save a system wich starts only with help of the PXE Agent...

The HP "Support" , and generaly entire HP do'nt do nothing without beeing payed. That's support !

I payed not much for that machine, but it just make troubles and useless work. I like to make things working, but I do'nt like to invest money for nothing !

 

HP Recommended

In case anyone else reads this rant.... I just found the HP QuickSpecs for this guy's dc5800.  That document, version 3, is dated 4/2/08, attached below.

 

Complaining about a 2008 PC not giving him 100% support forever...

 

And then an enterprise level pro, DGroves, gives some valuable zero cost advice on how to get it going with W10 and the response is not "thank you" but another rant.

 

My advice:  buy a SSD, more memory, do some homework, and quit being a whiner.

 

 

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