cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Highlighted
MichaelHany
New member
1 0 0 0
Message 1 of 2
166
Flag Post

Installing new memory

‎07-18-2019 11:46 PM

HP Recommended
Product: HP 705 G1
Operating System: Microsoft Windows 10 (64-bit)

The system comes with 4 gb ram and i have 2 old ddr3 rams 2gb each i want to use them but the system doesn't read them probably due to low frequency can i make the system recognize these rams ?
Ram that came into pc are PC3-12800 (800MHz)
my old rams are                     PC3-10700 (667MHz)

both are 1.5v rams

1 REPLY 1
Highlighted
DGroves
Level 11
3,481 3,471 305 713
Message 2 of 2
Flag Post

‎07-19-2019 06:11 AM - edited ‎07-19-2019 06:12 AM

HP Recommended

t HP ships the system with  DDR3 Non ECC  1600 also known as PC3-12800

 

AMD based systems (and some intel) can have a bottom limit on ram speed meaning if slower than listed ram is used the system memory controller can not step down that slow and the system will refuse to boot

 

your system appears to be unable to use slower ram assuming you have installed the ram in the correct order 

 

A memory module can be installed in only one way. Match the notch on the module with the tab
on the memory socket.
Populate the black DIMM sockets before the white DIMM sockets

 

http://h10032.www1.hp.com/ctg/Manual/c04497146

 

https://support.hp.com/us-en/product/hp-elitedesk-705-g1-small-form-factor-pc/6893874/document/c0442...

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation