• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎04-23-2021 05:59 AM

HP Recommended
Product: HP Z440
Operating System: Microsoft Windows 10 (64-bit)

Hello everybody out there using HP workstations,

The "HP Z Turbo Drive Dual Pro" I inserted into my HP Z440 workstation does not appear on Windows 10.

I put one Crucial NVMe SSD with 1 TB into the first slot of the "HP Z Turbo Drive Dual Pro".

I tried different jumper positions, but none of them worked. (I could find no manual for the "Dual Pro" - only for the "Quad Pro".

Is the LED cable mandatory?

I would be grateful for hints to additional diagnostics I could run to pin down the problem.

2 people had the same question
1 REPLY 1

‎04-24-2021 06:22 AM

HP Recommended

led cable is not mandatory, the dual/quad boards are exactly the same

 

all that is different between them is that the dual is missing the hardware connectors for two m.2 slots

 

please FULLY read these pdf links

 

https://www8.hp.com/h20195/v2/getpdf.aspx/c04798669.pdf

 

http://h10032.www1.hp.com/ctg/Manual/c05803541

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.